Student Grievance Procedure:
Should a student have a complaint with the Institution, then the following steps shall be taken:
1. Student shall first attempt to address the grievance informally with the instructor or applicable staff member and
try to resolve it. If unsuccessful, proceed to the written grievance procedure.
2. Student may state the grievance in writing to the Administrator (the Owner)
[email protected] Administrator or designee shall have fifteen (15) business days in which to
investigate and address the grievance.
3. Grievance(s) must be submitted within 3 months of date of occurrence.
3. Should Administrator or designee fail to or unacceptably address the grievance within the time stated above and
the grievance is within the 3 months’ timeframe; the student may file a complaint with the Arizona State Board for
Private Postsecondary Education. The student must contact the State Board for further details.
If the Student complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may
file a complaint with the Arizona State Board for Private Postsecondary Education. The student must contact the State
Board for further details.
The State Board Address is: 1740 W. Adams Street, Suite 3008
Phoenix, Arizona 85007
Student Grievance can be found in the Enrollment Agreement